Testimonials
Hear From Our Clients, Their Families, and Our Dedicated Team
– Our team of carers in Shawford
“[Mum’s team] always go the extra mile, and yesterday was no exception! Jade stayed on till 9pm to carry on supporting Lesley with mum, whilst Cheryl went on her way in to pick up the emergency prescription that we needed for mum. Brilliant teamwork, as she had to go to a couple of late-night pharmacies to get this sorted.” Thank you for your unwavering dedication and exceptional care!”
– Client family, Ferndown
“I do very much appreciate the support from Invictus. Im really happy with how things have been going so far for mum.”
– Client family
“I do very much appreciate the support from Invictus. I’m really happy with how things have been going so far for mum.”
– Client family
“I have been really impressed by the whole team at Invictus Complex care from management, through to office staff, and the care team themselves.
Both owners, Holly and Nicole, have always taken the time to speak with me, and my mum, who was a client of Invictus before her passing. They have been very welcoming if we ever had any questions or queries we wanted to raise.
Minwen, the nurse manager on mum’s package, has always gone above and beyond for mum, myself and the rest of mum’s team. She genuinely cares about us all, and has ensured the best possible care has been delivered to mum day in and day out. Nothing ever seemed like too much trouble to Min. She is an asset to the Invictus team.
Then there is the care team itself, who are not just what some might call ‘carers’, their passion, dedication and care for my mum really has been absolutely second to none. Each team member has bought something different to mum, which makes them all special and unique. I couldn’t have asked for a better team of ladies to help support my mum. A truly wonderful team.”
– Client family Poole
– Current employee
Having worked for various companies in the past, I must say that I was truly impressed by your agency’s values and the comprehensive nature of your induction program. It is evident that you have put a great deal of thought and effort into creating a program that covers all the essential aspects and highlights the most important points.
Your agency’s values, which I observed throughout the induction program, resonated deeply with me. The emphasis on compassion, respect, and integrity truly reflects the level of care and professionalism that your agency strives to deliver. It is refreshing to see an organisation that is genuinely committed to making a positive impact on the lives of those in need.
Thank you once again for providing me with the opportunity to be a part of your agency. I look forward to applying the knowledge and values I have gained through the induction program in my work, and I am excited about the positive impact we can make together.”
– Current employee Southampton
-Southampton
“Lovely company to work for, nurse managers are all very helpful and always there if you need them. Learnt new skills and grateful for the opportunities I had”
– Former employee
“Many thanks for your time yesterday, it filled me with so much confidence that dad will receive great care.”
– Client family
– Team member
“The family remain so impressed with their support, which is great considering the journey they have been on!”
– Client Case Manager
“I am so very impressed at your tirelessly pro-active and “hands-on” determination to help open some new doors and new levels of quality to his life: such a pleasure to see! Thank you to you and the team!”
– Client family
– Current employee
– Former employee
– Current employee
Min has been fantastic and couldn’t do more/enough for me she is so very caring. My day team who I have worked for for many years now are a wonderful group of ladies. The night staff have been brilliant to and settled in well with me and my team”
– Client in Bournemouth
– Client
– Winchester
Nationwide Complex Care Services